A 99.9% Server Uptime
The principal benefit of building your own cloud web hosting system is that you don’t have to worry about compatibility – you configure a specific set of software apps in such a manner as to work with a defined set of hardware components. The final outcome is something a lot more stable and reliable, as there are fewer possible chances of failure. We’ve built our cloud hosting system atop tried and tested hardware components together with a strongly modified version of Security–Enhanced Linux in an attempt to create a very secure and safe home for your own web sites.
That is why, with each of our cloud web hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on top–quality hardware provided by Juniper. Furthermore, on each and every router, we’ve installed a firewall with an advanced algorithm to be able to sieve all suspicious requests.
Because of this, in each of our datacenter facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned cash on the line, you cannot feel really secure. This is why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel content with our web hosting service or in case you have to use a more robust web hosting solution, such as a VPS hosting or even a Linux dedicated web hosting – you will get your money back in full, with no hidden costs or repayment charges.
24/7 Technical Support
We have attentively chosen each member of our 24x7 support staff so that we can offer the best help desk support service that you can get. Each one of our tech support engineers has many years of experience working with hosting accounts behind his back, so they know what they are doing. Plus, they’re available to you 24x7x365 – you’ll be able to contact them at any time and they’ll respond ASAP.
Their average response time is just 20 minutes, whereas with many other web hosting suppliers you have to wait around for days. And we offer a 1–hour response time guarantee. No matter what happens, your questions will be replied to in under an hour.