Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section incorporated into your Site Control Panel features a collection of help articles and regularly asked questions. Aimed at fixing any common problem that you might encounter, they are written by our support team of practiced techs.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of instructional video tutorials that visually explain how you can address a common issue connected with your cloud web hosting account. You’ll find the video clips in the Help Center section.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer support service with a sixty–minute ticket response guarantee. A team of seasoned tech support engineers will be at your disposal to attend to all the queries that you might have. During non–peak times, a response will be provided within just 20 minutes.