Lots of individuals who start using their first web hosting account, or change companies, frequently have questions in regard to how certain procedures are performed or come across difficulties when setting up different things, including e-mails, site settings, and so on. For this reason, some providers have prepared documentation with the most common questions and issues so as to help their clients receive info swiftly and seamlessly. Consequently, the customer care staff can concentrate on real problems that particular customers may be encountering, because the solution for the minor things will be available on the web and customers can easily fix them without touching base with the client care staff. Having detailed documentation is critical, particularly for new clients without any previous experience, because the hosting service entails a vast amount of functions and many individuals can become confused about what to do. A good information repository can both help you execute the operations that you want and acquaint yourself with how the hosting service works in general.
Extensive Online Documentation in Cloud Web Hosting
If you get a cloud web hosting account from our company, you’ll be supplied with access to our elaborate online documentation where you will find information on practically everything connected to our web hosting plans. The topics encompass anything from how to create an e-mail address on your mobile device, to how to do various things using an .htaccess file. The articles themselves are written in a simple-to-comprehend manner and offer detailed manuals on how to complete a given task inside your Hepsia Control Panel. You can also find information that is not directly connected to Hepsia, for instance one that concerns software applications on your computer. The whole collection of articles will be located in the Help section of the Control Panel, but the ones that are related to a particular section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to become aware of pretty much everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated packages, will permit you to access the elaborate online support documentation that we have compiled for you. The articles feature general information about our services, informative tutorials about the different functions that you can access, plus troubleshooting guidelines that can help you correct common issues that you could chance upon. The topics that we’ve covered include de facto everything, from uncomplicated things such as how to host a brand-new domain name in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a particular Control Panel section will always be available on the right side of the page that you are on, whereas the full article collection is accessible through the dedicated Help section.